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ASAP INKJETS MERCHANDISE RETURN FORM

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***** INSTRUCTIONS *****


1. Make sure you have requested an Return Merchandise Authorization # -- (RMA# Request Form)
2. Print a copy of this form.  ( Ctrl-P )
   
3. Complete this form & include it with your return package. 
4. Return the products with the original shipping clips and boxes. Place into 'Zip-lock' type bag if needed.
   
5. Address your package with your RMA# and send it to:
   
   
   Returns -- RMA#:_______
   7345 Douglas Blvd.
   Granite Bay, CA  95746


*** REASON FOR RETURN ***      ( Give brief reason why returning item )


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*** CUSTOMER CONTACT INFORMATION ***       


RMA #:__________________  

YOUR NAME: ________________________________________________ 

SHIPPING ADDRESS:__________________________________________

CITY:_____________________________ STATE:____________________

ZIPCODE:______________________ COUNTRY:____________________
 
PHONE NUMBER:_____________________________________________ 

E-MAIL ADDRESS:_____________________________________________ 




*** ACTION DESIRED ***      ( Choose one method )


________   Please send replacement(s) for these

________   Please issue a refund for these items



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Return Requirements / Policies:


• Before a refund or replacement(s) can be issued, products in question must be returned to ASAP Inkjets.
• Items must be returned within 90 days of when order was received by customer.
• Cartridges more than 30% used are not eligible for a refund or re-shipment.
• If an RMA# is not included, no refund or replacement will be issued.
• Customer is responsible for return shipping for items returned to us.
• Please only return items in question. (All non-defective items returned may be charged a restocking fee.)