Comments From Past Customers (cont.)

Thanks guys! This is just unbelievable service in today's world. You have won a customer for LIFE. Warmest regards & Happy Holidays
- Ray Ivey
Charlotte, NC

Last night we had come back from a Thanksgiving dinner at a friend's house, and I wanted to print the digital pictures we had taken. I have an HP all-in-one printer. I started printing using the HP cartridge and the pictures were dark. I immediately changed cartridges and put yours in my printer. This was the first one I have received from you. I was so surprised to find out that my pictures were much sharper and clearer. Right after finishing my printing I received an email message from you thanking you for my recent order. What good timing. Now I can turn around and thank you for a fine product. You can be sure all my printing cartridges will be ordered from you in the future. I will be recommending you to all my friends too.
- Theodore Shively
St Petersburg, FL

To quote Gov. Arnold: "I'll be back." Thanks for the friendly service and quality product.
- Aprille I.
Manhattan Beach, CA

Thank you very much. It is nice to do business with a company like yours, we here in Afghanistan have to do almost all of our shopping online and you couldn't imagine the rude and unhelpfull companys that we try to deal with. a Company such as yours is refreshing and I am going to recomend you to all my fellow soldiers. Thankyou again, Happy Holidays, and look forward to doing business again in the future.
- SSG Thornton Alvin, US ARMY
(Military address)

I was satisfied with your product and hope to do business with you again.
- Elsie Jean Carroll
Kooskia, ID

Thank you so very much I recieved my order today . I could not believe it was here already. Am returning the three wrong size ones, also the cartridges (empty ones). Again you're unblievable. Thanks so very much, I'll be placing all my orders from you and recommend you to everyone I know.
- Patsy E.
Canton, OH

Thank you for the card, calendar and photo utilities. I really appreciate them. Thanks for the great service I received when ordering my supplies.
- Carolyn Cauthen
White Bluff, TN

Just received a cyan cart for my Epson C82. Same prob as we had before (with another company's cart) - The darn hardware or software would not recognize your cart. Consequently, I went through the steps you sent me in an email (clean contacts (I used isoprophyl alcohol), and "wiggle" and "make contact" when inserting). OH - prior to that, I unplugged my printer with the old cart in it. BINGO!! Your emailed steps worked beautifully. I ordered just one cart from you for now, but now that I know I can get your products to work in my finicky printer, I'm a long term customer. I'll be ordering many more. Thanks for your prior help - you care - that counts a LOT!!
- Bob Freese
Indiana

Thanks, Service was great, prices great............very pleased
- David Jordan
APOPKA, FL

Great service, great product. I have bookmarked your site. Thank you.
- George
Cincinnati, OH

You guys are the best; you give fantastic service and have a wonderful product. Thanks again...
- Sylvanye
SMYRNA, TN

Thanks, its the fourth day since I ordered on-line and already I have my ink cartridges and so far they are great. I will tell my friends to check out your website and great prices.
- Barbara
Hawthorne, NJ

Your cartridge arrived today!! Amazing service, and it works perfectly. Thank you very much. I will recommend your company to all my friends. I truly was amazed that it came in so timely a manner. Thanx again.
- John Schrom
Laguna Woods, CA

THANK YOU--I JUST RECEIVED IT TODAY--WEDNESDAY THE 23RD.--IT PRINTS JUST GREAT--THE SERVICE WAS EXCELLENT-AND I'LL BE ORDERING FROM YOU AGAIN---THANKS===
- Louis Takacs
WEST SPRINGFIELD, MA

Thank you again for your prompt courteous service. You were much more timely with your return than I was. I am singing your praises to everyone I know. Best prices and best service!!
- Ann Swasey
South Portland, ME

Thank you for all the important info you shared with me. I cannot tell you how much I appreciate your newsletter. It make me feel so good to know that someone out there is watching out for me.
- Robin McLean
Orlando, FL

I was not expecting a replacement cartridge, as I am aware this type of situation is beyond your company's control, however, I am pleased that you have decided to replace it. Your responsiveness and attention to my dilemma has demonstrated to me the honesty and decency of you and your company. I will be doing business with your company again, and I will be directing my friends and family to your business with their ink needs.
- Maxwell Martin
Jaffrey, NH

Thank You very much, this was the first time that I ever ordered from you. I did receive the order on Saturday, one day after placing my order that was very fast. I am going to refer your service to my friends and business associates.
- Marcela Pardo-Espinoza
Oakland, CA

I don't need any "support" - just wanted to thank you folks for the superfast shipment on my Lexmark inkjet cartridge. You people are awesome!!! (I wish everything I ordered through the mail came so quickly!) Thanks so much for your super service. A VERY satisfied customer :)
- Sandy Swenson
Mobridge, SD

Thank you for your e-mail. I am a first time customer and most pleased with your prices, your product and your ethics of delivering a quality product. Your most impressive delivery time is outstanding. My compliments for your overall outstanding service. Your product and service is a welcomed and refreshing level of excellence. In our unfortunately complacent society, many have lost the understanding of business excellence and service. - Al Lucci